Your frontline
deserves better tools
Customer support is where trust is built or broken. Write Stripe gives your agents AI-powered writing assistance and gives your business the analytics to see what's really happening.
Works where your team works
The Problem
Customer support is the most under-invested function in online business
Every customer interaction is data. Every support ticket is a signal. Yet most businesses fly blind — missing trends, overlooking pain points, and leaving their most customer-facing team without the tools to succeed.
Your support agents are the ones hearing what's broken, what customers want, and where your business is failing them. That intelligence shouldn't stay trapped in chat windows.
of customers leave due to perceived indifference
cheaper to retain than acquire a new customer
of customers share bad experiences with others
unhappy customers actually complain — the rest leave
Features
Everything your support team needs
From real-time writing assistance to deep analytics, Write Stripe covers the full support workflow.
AI Draft Replies
Context-aware reply suggestions that match the conversation tone and history. Two to three ready-to-send options, every time.
Grammar & Tone Analysis
Real-time inline corrections — spelling, grammar, tone, and style — with wavy underlines and one-click fixes right in the editor.
Sentiment Detection
Understand how customers feel across every conversation in real-time. Track sentiment trends across your entire support operation.
Collaborative AI Chat
Work with the AI to craft the perfect reply. Discuss context, refine tone, and generate polished responses through natural conversation.
Issue Classification
Every conversation is auto-categorized — refunds, shipping, damage, complaints — surfacing your top pain points and recurring issues.
Multi-Platform
Works where your team works — Shopify, Etsy, Zendesk, Gmail, Intercom, Facebook, and any platform with a text input.
Analytics Dashboard
See everything. Miss nothing.
Transform raw support conversations into business intelligence. Spot trends, identify pain points, and monitor your team — all in real time.
How It Works
Up and running in under five minutes
No complex integrations. No IT department needed. Three steps and your team is equipped.
Install the extension
Download the Chrome extension and add it to your browser. Takes under sixty seconds.
Connect your team
Create your organization, generate agent login codes, and share them with your support staff.
Start getting insights
Every conversation is analyzed automatically. Insights flow to your dashboard from day one.
Business Intelligence
Data your competitors don't have
Every support conversation is a goldmine of customer insight. Write Stripe extracts it automatically and presents it in a way that drives decisions.
Spot issues before they escalate
See which issues are trending up. Catch a shipping provider problem or a product defect from the support data before it becomes a crisis.
Understand customer sentiment at scale
Are customers getting angrier this week? Is a new product launch being received well? Sentiment tracking across every conversation gives you the answer.
Hold your team accountable — fairly
Track resolution times, warning counts, and conversation quality per agent. Identify who needs coaching and who deserves recognition.
Collaborate with AI in real-time
Agents can chat with the AI to work through complex replies together. Discuss context, refine wording, and generate polished responses.
FAQ
Common questions
What platforms does Write Stripe support?
How does Write Stripe help my business, not just my agents?
Is customer data secure?
How long does setup take?
Can agents see their own performance?
Ready to arm your frontline?
Start free today. No credit card required. Your support team will thank you.